How do I book my training?
Bookings can be made by emailing info@wheelson.ca or calling our office at 403-343-2799 or toll-free 1-888-716-3608. We do not offer online booking at this time.
Once booked, you will receive an email or text confirmation with the course details.
Do I have to pay in advance for my course?
We require pre-payment for Blended First Aid, Aerial Work Platform, Fall Protection for Rig Work, and Fall Rescue for Rig Work. Pre-payment can be made at our office in person, via e-transfer, or by filling out our credit card authorization form.
All other courses can be paid for day of when you come in to take the course. We accept cash, debit, visa, mastercard and american express.
How long are the courses and are there any breaks?
All the courses run 8am to approximately 4:30pm, with the exception of CSO, which is a 4 hour course. You will have several breaks throughout the day in addition to a 1 hour lunch break, typically 11:30am – 12:30pm.
Please note that students must be on time and present for all course content instruction, those who are late may be refused admission.
What is provided?
Course manuals and writing utensils will be provided. Lunch is not provided. Free coffee, tea, and water is available for our students as well as a microwave in our break room. We also offer a variety of drinks and snacks for purchase with cash or debit at the front desk.
Where do I park? Are there restaurants nearby?
Parking is free and available in the fenced lot on the north side of our building, as well as on the East side of the road in front of our office. Parking is not permitted on the west side of the road or in the Home Hardware parking lot.
There are a few restaurants within a 10 minute walk (Mae’s Cafe, A&W) and many options within a 5-10 minute drive.
How do I get my certificate?
Wheels On and Energy Safety Canada Courses – Your permanent certificate of completion will be issued at the end of your course upon successful completion of the required training and exam.
First Aid Courses – You will receive a temporary certificate good for 60 days to be used until you receive the email from Red Cross with your permanent electronic certificate. If you purchased the BC Out Of Jurisdiction endorsement, the wallet card you receive on the day of the course is your permanent certificate.
What do I do if I lost my certificate?
Wheels On Certificates – Cost to reissue is $15 plus tax. Please stop by our office or contact us at info@wheelson.ca or call 403-343-2799.
Energy Safety Canada Certificates – Can only be reissued directly from Energy Safety Canada, visit this link for instructions: https://www.energysafetycanada.com/Training/Registrations-Certificates/Replace-Certificate
First Aid Certificates – Your electronic certificates can be accessed and downloaded at anytime by logging into your MyRedCross account at https://myrc.redcross.ca/ with your email address, then go to My Profile -> My Certifications. You can also contact Red Cross at myrcsupport@redcross.ca or by calling 1-877-356-3226.
If you have lost your BC Out Of Jurisdiction certificate, the cost to reissue is $50 plus tax. Visit our office (you must bring your electronic Red Cross certificate), contact us at info@wheelson.ca or call 403-343-2799.
Does Wheels On provide on-site or private training?
Yes, we do. In order to provide on-site training, our instructors require a classroom or meeting room that is able to facilitate the training course. Typically, this must include access to power, internet (or cellular reception), seating for all students, and adequate room to properly administer equipment demonstrations and training. Pricing for on-site or private training varies based on number of students, travel expenses and other factors. Please contact us for a quote.